Who really runs Netflix?

A Christmas Eve crash of Amazon Web Services blacked out Netflix

<p>LONDON, ENGLAND &#8211; JANUARY 09:  An Apple Ipad is used to view Netflix during the Netflix UK launch in London, England on January 9, 2012. Netflix the leading global internet subscription service for films and TV programmes, launches today in the United Kingdom and Ireland, offering instant and unlimited access to a broad range of entertainment for the low monthly price of ?5.99 in the UK and ?6.99 in Ireland.  (Photo by Gareth Cattermole/Getty Images for Netflix)</p>

Gareth Cattermole/GETTY IMAGES

Amazon isn’t just the world’s biggest online retailer, one of its fastest-growing businesses lately is managing web storage for major online firms like Netflix. A lot of Netflix customers found that out the hard way on Christmas Eve, when Amazon Web Services (AWS) crashed, blacking out Netflix service for millions of Canadians and Americans at a peak time. Only a few weeks earlier, Netflix’s CEO Reed Hastings said he hoped to have Netflix entirely hosted on Amazon by the end of next year. Despite the glitch, he has made no move to end the relationship, and Amazon’s revenue from AWS—which, according to analysts, could soon be as much as $3 billion a year—seems safe. But people did notice that Amazon’s own rival service, Amazon Prime, was unaffected by the outage. Maybe it’s not a great idea to allow your biggest competitor to have so much power over your business.