UBC charged students multiple times - Macleans.ca

UBC charged students multiple times

Roughly 530 affected

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Roughly 530 students at the University of British Columbia were billed two or three times for housing, tuition or other fees in December due to a glitch in the school’s electronic funds transfer system. More than $2.1 million was mistakenly scooped from accounts, UBC officials told The Ubyssey. Payments made between Dec. 23 and 28 were processed multiple times by a third-party company called BeanStream. UBC says duplicate payments will be credited back to student’s accounts and BeanStream will reimburse students for insufficient funds charges and overdraft fees.