Commissioner flags a “red alert” at both institutions
The Canadian Broadcasting Corp. and Canada Post have received worse than a failing grade by Canada’s information watchdog. Federal Information Commissioner Suzanne Legault gave both organizations a “red alert” for their poor performance in processing access-to-information requests. The postal delivery service refuses requests 73.5 per cent of the time, with some of the longest delays ever recorded, said Legault. They took an average of 190 days to complete a single request. The CBC didn’t fare much better, with an average of 158 days. The legislated maximum time is 30 days. Combined, the two organizations accounted for 10 per cent of complaints filed to the commissioner in 2009-10.