General

Dear Sir Richard Branson, Your food sucks

The CEO of Virgin Airlines receives the world’s best customer complaint letter

A letter of complaint sent by a Virgin Atlantic Airlines passenger travelling between Mumbai and London in early December that describes in hilarious detail a “culinary journal of hell” is being heralded the  “world’s best consumer complaint letter,” says the Telegraph. The unnamed passenger, whose missive is being emailed globally, regales Branson with a critique of his dinner (including photos). Among the highlights is a description of a mystery pudding  whose “only redeeming feature was that it managed to be so alien to my palate that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter.”

The Telegraph

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