Ranked first in customer satisfaction
The Ottawa International airport has come out on top as the best in customer satisfaction in airports that serve between two and five million passengers per year. The international distinction is, to Paul Benoit, president and CEO of the Ottawa International Airport Authority, the Stanley Cup of airport awards. “It’s great news for the National Capital region,” Benoit told CBC News. “We’ve had a tremendous year in 2010 with a record number of passengers.” The contest, which is run by the Airports Council International, also named Ottawa the second best airport in North America overall, regardless of size.