The PM’s live-tweeted cabinet shuffle: stunt or success?

Jason Lietaer reviews the numbers on Stephen Harper’s social media experiment


Sean Kilpatrick/CP

Now that we’re through shuffling the cabinet, we look back at the carnage. And no, I don’t mean Peter Kent’s fate or Steven Fletcher’s fantastic joke — which must be seen to be believed. I’m talking about the PM’s release of the new ministry by digital media: just a stunt, or political success?

Now, I’m biased. I was Harper’s war room chief back in 2011 and I worked for the guy. But I also work in communications now and I wanted to see if the PMO’s idea for rolling out the cabinet shuffle by live tweet worked.

The results? Oh, yeah, it worked. Big time.

My colleague Lindsay Finneran Gingras (@lindsayfg) sat down and crunched the numbers using online tools including Tweetreach, Topsy, and Twitter Counter, as well as internal tracking, and focused on the 24-hour period starting Sunday evening and ending Monday evening. Here are the most telling:

@PMHarper was mentioned in 12,774 individual tweets, with some estimates putting that at a potential reach of an estimated 2 million people, or about the same number of people who might watch a Saturday night Hockey Night in Canada broadcast.

A Twitter impression is a way of saying how many potential times a search term (in this case, @PMHarper) turns up in Twitter timelines. Over the time period analyzed, the Prime Minister’s account alone created an estimated 17.6 million individual impressions on Twitter. That’s nearly 50 per cent of the population! It also represented nearly 25 per cent of the entire online conversation under the #shuffle13 hashtag, with a combined total of more than 73.9 million impressions. Even more impressive, he did this in just 51 tweets, while the entire #shuffle13 coverage generated more than 16,000.

The Prime Minister gained 2,574 Twitter followers (on an average day, he gains about 100-300).

The PM received 5,276 retweets, with his top tweet retweeted 283 times. Now, those aren’t Justin Bieber numbers, but they are way, way above what a normal politician can muster. And they’re on par with what a big-name Hollywood celebrity can get for running out to get a coffee without makeup on.

The Prime Minister’s account had the highest exposure for any tweet using the #shuffle13 hashtag at 874,000 impressions generated, followed far behind by @CP24 at 457,000 impressions. So, while media helped drive the story, the PM’s own account was the face of the shuffle news on Twitter for most Canadians. Huge for any politician.

What does all this mean? The biggest wins for the government are that their message got out and reached a younger audience, it was shared widely amongst networks that might not otherwise watch the evening news, and that Harper used the media to his advantage: calling on their resources to spread his message for him.

Long term, this also means Harper has 2,574 (and counting) new direct channels to speak to prospective voters and donors in the upcoming election – which, given Justin Trudeau’s growing social media clout, will be needed in 2015. It’s the digital equivalent of subscriptions on a mailing list: potential voters who are at least mildly interested in what the Prime Minister has to say.

That’s the key learning that athletes and politicians are now using to their advantage: they have information the media want. Instead of just handing it over and letting the media run with it, they are parceling it out in small chunks. They’re protecting their scarce resources and the only thing they can control: the news they have to break and their opinions. It’s why Dwight Howard announced his departure, recently, on Twitter rather than through team PR flacks. It’s a great tactic to keep the media interested, to take control of the message and to get it out there without a filter, especially to young people who check Instagram, Vine and Snapchat by the minute.

The one misstep on an otherwise well-executed digital roll-out was the dimly-lit video posted to the Prime Minister’s Instagram before the shuffle. Right idea, but what is it about Canadian political videos that makes them so hard to nail?

Jason Lietaer is a political strategist and communicator who wishes he was golfing. He ran the Conservative party’s war room during the 2011 campaign. Follow him on Twitter: @jasonlietaer.


The PM’s live-tweeted cabinet shuffle: stunt or success?

  1. Well it certainly short-circuited the media….and there went their big story of the summer!

    But a ‘younger audience’ isn’t listening either way

  2. S’cuse me? The PM didn’t “live-tweet” anybody about the cabinet shuffle. Some flunky in the PMO did.

    I mean, jeez, if you look at the PR pics of him labouring at his desk, he doesn’t even use a computer.

    • Sure Trudeau and Mulcair ” live- tweet” themselves while maybe Shiny Pony, no other Liberal sounds that dumb.

      • No idea – the headline of this piece didn’t mention either of them.

  3. Stunt or success?

    Well… people DO use the Twitter these days… wouldn’t it have been a bigger story if Harper hadn’t used Twitter in some form? It can’t really be considered a ‘stunt’ or a ‘success’ if it’s the modus operandi. I guess you can consider it a success if ‘getting with the program’ is the benchmark.

    Also… ‘get it out there without a filter’ — a 140-character limit is a filter, I’d argue.

  4. Well, call me an “Old Timer” but I don’t have a Twitter account. I also don’t own an expensive I-Phone (approx $500.00) nor do I have a telephone account to go with it ($300/month) . I’m a senior, living on a small pension. I have a “flip-phone” (cell phone) and I’m hooked up with a $100.00 YEAR pay-as-you-go account just to keep the number active if I need it in an emergency. I wonder how many other Baby Boomers like me have I-phones and use Twitter? Percentages anybody? I think it’s folly to aggravate us; after all, we’re the ones who turn up at the polls.

    • Does that mean you were “aggravated” by the pm’s usage of Twitter?

      • Yes. It was exclusionary.

    • Calgary Observer,

      CPC/PMO has just shifted the tone of the new Harper Government.

      The new focus is on Canada’s women and youth (first time voters) leading-up to the 2015 election.

      The Conservative base is still the primary source for fundraising, but there aren’t enough wedge issues remaining to generate another majority government.

      Expect to witness more direct-to-voter messaging, which (unlike traditional reporting and analysis), doesn’t filter the themes PMO decide matter most to Canadians.

      • The “Direct To Voter Messaging” is a narrow net to cast, isn’t it? Witness the rise of the Facebook stock and all the kids were in awe it was basically “run by kids”…. then the price plummeted. Likewise, I’m beginning to feel like our Government is being run by a bunch of kids that have not got the experience running a government requires. I feel that the larger target requires the “traditional reporting and analysis”. And I fit the “woman” part of your equation for focus.

  5. the question real is what was the tone of the tweets, not the amount.
    Wow lets see 39 ministers and 40 favorited? 45 replies to 51 tweets is pathetic in social media world.
    And 16 k tweets. How many of those tweet critised the government or harper personally.
    I was watching and #shuffle13 became a running joke. I bet #cpcenemies did better that #shuffle13. Ridiculous. Macleans should get real social media analyst to review the quality of the tweet not quantity.
    Its not a success if people were mocking the process. Someone at PMO though this up and failed.
    And just another thing: Harpers version of a younger cabinet it 55 to 52 for the average age. Ridiculous.

  6. Stunt? No. The short-pants crowd at the PMO uses Twitter for everything. That they’d use it for this is simply a natural extension.

    Success? I hardly think so. The OP here fails to consider the nature of the internet. After all, in what way has this government ever suggested it would welcome *more* scrutiny of its actions? The author is confusing interest with receptiveness. Interest on the internet is as likely to come from people who want to tear down and mock what you’re saying as people who might agree with it.

    Unlike for his public appearances, on twitter the PMO has no way to filter out who gets to see their tweets in real time and makes their own stink about it. It short-circuits what has been, for the CPC, one of their best lines of defence.. the idea that it’s some sort of “left-wing media” that is making them look bad.

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