Need to know: Canada Post’s bold plan lands with a thud

How did the postal service let it get so bad, and why isn’t the government speaking up?

<p>A Canada Post employee delivers mail and parcels to residential homes in Toronto on Wednesday, Dec. 11, 2013. The federal Crown corporation plans to phase out home delivery within the next five years, replacing foot delivery with community mail boxes. Canada Post says says about 6,000 to 8,000 positions will be eliminated over the same time period, mainly through attrition. THE CANADIAN PRESS/Nathan Denette</p>

A Canada Post employee delivers mail and parcels to residential homes in Toronto on Wednesday, Dec. 11, 2013. The federal Crown corporation plans to phase out home delivery within the next five years, replacing foot delivery with community mail boxes. Canada Post says says about 6,000 to 8,000 positions will be eliminated over the same time period, mainly through attrition. THE CANADIAN PRESS/Nathan Denette

The story
Yesterday, Canada Post announced a five-point plan to regain its fiscal footing. The company’s in a bad place, slated to lose $1 billion in 2020 if the status quo prevails. Change is afoot, and the postal service plans to cut home delivery to five million households and increase the price of stamps. The news hit with a thud.

The reviews came in immediately, and they were roundly negative: How can a postal service with a near monopoly lose so much money? How can the company’s solution be to cut service and increase rates? Why doesn’t it know where the community mailboxes of the future will fit into cramped cities? What happens to seniors who could be adversely affected by the change? Why didn’t the Conservative government, or any Conservative politician, speak up about Canada Post’s uncertain future?

The Tories were almost silent on the matter. Transport Minister Lisa Raitt, who’s responsible for Canada Post and didn’t take interviews yesterday, did release a statement that lauded the postal service’s plan. “The Government of Canada supports Canada Post in its efforts to fulfil its mandate of operating on a self-sustaining financial basis in order to protect taxpayers, while modernizing its business and aligning postal services with the choices of Canadians,” she said. “I look forward to seeing progress as Canada Post rolls out its plan for an efficient, modern postal service that protects taxpayers and is equipped to meet Canadians’ needs now and in the future.”

There’s some wiggling room in that statement, just in case Raitt needs to respond to a public uproar over specific service changes—if it ever comes, which, despite yesterday’s initial harumphing, is not a sure thing. Still, so many questions remain.

The stat
6,000-8,000: The number of jobs that will disappear as Canada Post implements its five-point plan

The quote
“This is a government trying to minimize what they know is bad news.” —Liberal Leader Justin Trudeau

 

What’s above the fold

The Globe and MailCanada Post is ending home delivery for five million households.
National Post
Canada needs more competition in the letter-mail business.
Toronto StarNew rules could stifle whistleblowers on Parliament Hill.
Ottawa CitizenEnding home delivery has seniors concerned about their mail.
CBC NewsThe fake signer at Mandela’s funeral suffers from schizophrenia.
CTV NewsThe man, who was hallucinating during the service, sometimes gets violent.
National NewswatchConservatives didn’t speak out about Canada Post’s pending cuts.

 

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