General

Consumers sue RIM over BlackBerry outage

Lawsuits filed in both Canada and the U.S.

Research in Motion has been hit with consumers lawsuits in Canada and the U.S. over the four-day BlackBerry outage that disrupted email, instant messaging and browsing services for millions of users on five continents earlier this month, Reuters reports. North of the border, a lawsuit on behalf of all Canadian BlackBerry owners with an active service agreement at the time of the disruption was filed on Wednesday in Quebec Superior Court. In the U.S. a similar lawsuit was filed the same day in federal court in Santa Ana, California. The US complaint said that RIM earns at least $3.4 million per day on fees for a service that, the lawsuit argues, it failed to provide between October 11 and October 14.

Reuters

FILED UNDER: