As Future Shop vanishes from the retail landscape, the decision by its founder to sell the chain to Best Buy in 2001 looks smarter than ever
Why once-celebrated programs that let employees set their own schedules have flopped
Job losses reflect simple truth: customer is always right
In crisis mode south of the border, the chain is booming in Canada, selling everything from TVs to diaper bags
Just two years after inaugurating a superstore in Shanghai, Barbie is packing up