What to expect when you cross the Canada-U.S. border - Macleans.ca

What to expect when you cross the Canada-U.S. border

They can search your phone, delay you for hours or tell you to go back to Canada. Suddenly, the world’s friendliest border doesn’t seem so friendly.


The unions that represent America’s border control officers and the U.S. Immigration and Customs Enforcement agents want everyone to know their morale is up—way up—thanks to Donald Trump. In a joint press release, they exclaimed that the President’s executive orders “empowered” those working on the border’s front lines, the first line of defence in deciding who gets in and who gets turned away from the Land of the Free.

But morale is not quite so high for many Canadians lining up to enter Trump’s America, wondering just what to expect.

“With these executive orders, it’s not that you’re going to be inadmissible or not qualified for entry, but the the vetting process will be more stringent,” says Mark Belanger, a Vancouver-based lawyer with Border Solutions Law Group. “The chances of being pulled into secondary are greater.”

All of which leaves Canadians wondering what they’ll be asked, how long they might have to wait, and if they’ll be turned away for some dubious reason.

“There’s no restrictions on what an officer can ask you because there’s no telling what will guide an officer to follow a particular line of questioning to determine if that traveller is admissible for not,” says Dave Long, a public affairs officer with the U.S. Customs and Border Protection office in Buffalo, N.Y. And while that’s unchanged from long before Trump took office, tales from the border since his inauguration clearly show some officers are taking their unrestricted-question mandate down some odd paths.

Earlier this month, Sardar Ahmad, a Canadian citizen and family doctor in Sarnia, Ont., was held up at the border for five hours to answer questions that included which “tribe” he was part of in his birth country of Afghanistan, and who his tribal chief was. Never mind that Ahmad only wanted to cross the border briefly before his work shift, so he could visit the Nexus office to find out why his border crossing card had suddenly and without explanation been revoked.

It’s not just a one-sided Q&A either. Border officers can ask to see what’s on your phone just as they can ask to see what’s in the trunk of your car. Phone’s locked? They’ll ask for the passcode. Signed out of social media accounts? They can ask for your Facebook password. “If you don’t provide it, they’ll just turn you away,” Belanger says. “And you should assume they’re going to a keep a record of everything on your phone. It’s the U.S. government. There’s nothing more powerful in the world than the U.S. government.”

That’s something Yassine Aber learned the hard way in February. The young Canadian-born track and field athlete studying at University of Sherbrooke was denied entry into the U.S. from Quebec after border security got his phone and combed through his Facebook photos. There, officers found an old group wedding photo where Aber was next to someone who—long after the photo was taken—was suspected of fleeing to Syria to fight with terrorists. That Aber hardly knew him didn’t matter. His track teammates got the green light to continue onwards for the meet in Boston, while Aber was forced to wait at a nearby town until his brother could pick him up.

“A warrant or probable cause, it doesn’t exist at the border,” Belanger explains. “These border guards don’t need that. If you don’t provide it, they’ll just turn you away.”

So, just to be safe, should those going on short trips across the border think about leaving behind their regular phones in favour of a pre-paid cell phone—avoiding the chance of the U.S. government getting access to your baby photos and family contact info? That too, alas, is likely a red flag. “It looks sketchy to me to show up with a burner phone,” Belanger says. “There’s only a few people I know who would carry a burner phone and they’re usually not doing legitimate stuff.”

Worried about privacy? Don’t bring a phone at all. “Not having a cell phone would not be any reason for alarm,” says Dave Long, the CBP spokesperson. “Unless if you were going down to a cell phone convention.” And at his border crossing in Buffalo, they’re not holding many people back to look at electronic devices. “If we stopped everyone and asked to go through all their phones, we’d have a line of people going back to Muskoka,” Long adds.

Suffice to say not every person is being turned away or searched so diligently. Out of 1.2 million people who try to enter the U.S. every day from any of its borders, Long says the CBP will deny entry to somewhere between 300 and 600.

Yet those being turned away at the border in recent weeks seem to have something in common. Last month, Fadwa Alaoui, a Moroccan-born Canadian citizen, told media she spent four hours at the Quebec-Vermont border answering questions about her religion and her opinions about Donald Trump. She was eventually denied entry for what she hoped was a fun day of cross-border shopping with her adult children.

Last weekend, Montreal born-and-raised Manpreet Kooner, who is of Indian decent, was held up for six hours at the border before getting denied entry, and told she needed an immigrant visa if she wanted to ever get in, a rarity for a Canadian-born citizen. Her white friends with whom she was planning hang out for the day with at a Vermont spa had no such trouble.

“Our officers don’t [profile],” insists Long, the CBP spokesperson. “That is absolutely prohibited by CBP policy.”

Belanger thinks otherwise. “Let’s say you’re a dual national Canadian and Iranian, you’re going to get a lot more vetting than if you were just a Canadian citizen,” he counters. “They do profile. Of course they’re going to say they don’t, but they do. We all know that.”

And if you get denied entry—or make a fuss at the border—it’s possible there will be a mark on your permanent record, so to speak. Belanger says three things can happen when someone fails to cross the border. First and most typically, he says, a border agent can turn you away for whatever reason and ask the you to come back with certain documentation, otherwise leaving your file because the concern is not important enough to warn other officers.

But if they consider the issue more serious, Belanger says, they’ll put a so-called “TEC hit” on your file. “It’ll alert officers at the front line that you should be sent to secondary for further investigation. Then in secondary, the officers inside will do a more thorough background check.”

The third possibility—the rarest but also worst-case scenario for a traveller, according to Belanger—is the agent gives you a nine-digit “Alien” number that they physically write in the back your passport: “They’ve literally opened a dossier on you at the point. You have an active file with lots of information and they’re investigating you.”

In January, when Sasha Dyck explained to border officers that his car of passengers was heading Washington D.C. to take part in the Women’s March the day after inauguration, he says they were all immediately sent to secondary. “They took phones, told us to unlock our phones and had us wait while they fingerprinted and photographed us one by one,” says the nurse from Montreal. After two hours of waiting and some of their group being asked if they were planning to sow disruption, “they gave us our phones back and a piece of paper to present at the Canadian border and said: ‘You’re not welcome this weekend.”

It was a disappointing start to the weekend. But Dyck also remembers a time when both he and a U.S. border officer shared a moment of optimism at the Canada-U.S. boundary: eight years prior at Barack Obama’s first inauguration. When Dyck got to the border in 2009 and said he was heading to D.C., “I literally got high-fived by the border guard.”



What to expect when you cross the Canada-U.S. border

  1. Who does one complain to? Will they listen? Oh well, the unintended consequence will be less tourism.

  2. its their right to decide who is allowed into their country. That being said this attitude will greatly diminish tourism, cross border shopping etc. and all the revenue that they bring. Canadians will stay home and spend their money here. Their loss our gain.

  3. It’s one thing to spontaneously decide to cross the border for some Saturday shopping and get turned away. But do Canadians really want to book vacation time, hotels and prepaid tickets for Disney, only to have the entire trip destroyed by a paranoid guard? I’d rather not gamble with my vacation, so I’ll either stay in Canada or fly to any other country but the U.S.

  4. So what has changed??? Same as it was 5 years ago…

  5. It certainly seems, based on the anecdotal evidence, that the US is cracking down more than usual – and that there’s a lot of profiling going on. They seem to have a lot of discretion, and the bigots have been let off their chains.

    The solution? Stay out of the US unless you absolutely HAVE to go there on business. Otherwise, boycott. Vacation elsewhere. Hold virtual meetings, or have the meetings on our side of the border.

    And sell any real estate you have in tourist destinations now, before the values plummet; there’s already a fairly large Trump Slump in tourism visits. Florida may soon regret its choice for president.

  6. I don’t understand why Canadians are so desperate to be entered into a U.S. government data base. According to their government there is danger at every corner. Stay Home. We’re not welcome there. Our money is not welcome there.

    Anything we can do about the scripts being shipped to the U.S.? Canadians are probably subsidising the costs. I know my prescriptions keep climbing higher. They don’t mind using Canada as their social safety net when their government screws up.

  7. Thanks God, America finally has a President who is trying to protect the country. You, folks in Canada, are free to collect all diverse multicultural garbage of the world but please don’t send it to across the border.

    • Thanks. We’ll be sure to ensure the Trump Slump keeps growing. No more cross border shopping; no trips to Florida and Vegas. You’re welcome to visit us – just be sure to leave your guns and bigots at home.

    • And then one of them becomes the POTUS …. Lots of luck and may God help racist, bigoted, hateful, gun toting red neck America ….

    • Get back to me when your tourist dollars are all dried up. So glad to be Canadian.

  8. Although I have no intention of visiting the U.S. while Trump is President, many people will for various reasons. The ramifications of the uncertainty of a successful border crossing will, no doubt, impact people on both sides. Of particular concern is the targeting of people with ethnic (read Middle East) surnames. This is most definitely racial profiling.