Simplii and BMO say fraudsters may have accessed customer data - Macleans.ca

Simplii and BMO say fraudsters may have accessed customer data

Two of Canada’s largest financial institutions warn that data breaches may have leaked the banking information of thousands of customers.

by
THE CANADIAN PRESS/Nathan Denette

Two of Canada’s largest financial institutions warn that data breaches may have leaked the banking information of thousands of customers.

Simplii Financial said Monday a hack may have compromised the personal and account information of about 40,000 customers.

The company issued a statement advising clients that it has “implemented additional online security measures” after it received a claim on Sunday that fraudsters may have electronically accessed certain personal and account information.

 

“We’re taking this claim seriously and have taken action to further enhance our monitoring and security procedures,” Michael Martin, senior vice-president of Simplii Financial, said in a statement.

“We feel that it is important to inform clients so that they can also take additional steps to safeguard their information.”

The company said there’s “currently no indication that clients who bank through CIBC have been affected.”

Simplii Financial is also reminding customers to use a complex password and pin.

The Bank of Montreal also said it is investigating claims some of its clients personal and financial information has been accessed. Just like Simplii, BMO said it was contacted by the fraudsters on Sunday.

“We took steps immediately when the incident occurred and we are confident that exposures identified related to customer data have been closed off. We have notified and are working with relevant authorities as we continue to assess the situation,” BMO said in a statement.

The bank said it believes the attack came from outside the country.

There is no word yet on how many customers have been affected.

Both banks are asking their clients to monitor their accounts for any signs of unusual or suspicious activity, and to report such activity to them.